The FAQ states “Just mail your bag to a Crumpler HQ…” However, the only address listed on the site is not labeled “Crumpler HQ”. For clarity, it’s preferable clearly reference information in copy. For example, if Crumpler, 29 Wythe Ave, Brooklyn, New York, 11211 is the correct address for “Crumpler HQ” it should be labeled as such. Another option is to place the address in the FAQ. Unfortunately, the FAQ blindly references the address.