Another unhappy Broadstripe customer

In Reed’s blog post he explains some common complaints with Broadstripe in the Seattle area. In summary, poor speeds, network issues and questionable business practices.

What’s really cool about Reed’s experience is that is was very similar to mine. Though a difference is the cancellation procedure. When I initially canceled my service, they honored my request over the phone compared to Reed needing to fax in his request.

I compared Clear with Broadstripe for about a month. My experience was different with my comparison. I saw poor performance with high bandwidth applications on Clear. In contrast, Broadstripe could handle my needs a little better.

Reed, if you get a chance to see this post, please take at my others about Broadstripe and Clear. I think you will identify with my issues of choosing the lesser of two evils. Also, please check UPTUN. UPTUN is working to improve the situation in the Broadstripe served areas. Lastly, send a link to your post to the Broadstripe Twitter account, @earningstripes. You’ll maybe surprised at how receptive they are to your experience.

Some more general resources for Seattle folks:

Muni Networks http://www.muninetworks.org/
Seattle Gov’s Cable Office http://www.seattle.gov/cable/

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Other Links to this Post

  1. Tweets that mention Reed chooses Clear over Broadstripe | Parking and You -- Topsy.com — October 4, 2010 @ 2:40 pm

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